Support · Delivery & Returns

Ordered by four. Fizzing by night.

Same-day delivery across all seven emirates — free on orders over AED 100 — and a returns process that takes less effort than carbonating a bottle.

Same-day, every order

Free on orders of AED 100 or more (AED 10 below). Order before your emirate's cutoff — 4pm in Dubai, 11am elsewhere — and it arrives the same day.

Empties collected at the door

On refill orders the driver hands you a full cylinder and takes the empty back to the lab. Nothing for you to pack or post.

Always know where your order is

Follow your order status from your account on the website, or message us on WhatsApp for a live update on your delivery.

The schedule

Every emirate, same day.

Order by 4pm in Dubai, or 11am in the other emirates, and your order arrives the same day. Miss the cutoff and it arrives the next day instead.

EmirateOrder byDelivered
Dubai4:00 PMSame day
Abu Dhabi11:00 AMSame day
Sharjah11:00 AMSame day
Ajman11:00 AMSame day
Umm Al Quwain11:00 AMSame day
Ras Al Khaimah11:00 AMSame day
Fujairah11:00 AMSame day
Returns

Changed your mind? Three steps.

01

Tell us within 30 days

Start a return from your account or just message support. No forms, no return labels, no questions you wouldn't want to answer.

02

We collect, free

A driver picks the item up from your door at a time you choose — usually the next day. Original box appreciated but not required.

03

Refunded in 3–5 days

Once the item reaches the lab, your refund goes back to the original payment method within 3–5 business days.

We take back
Machines in unused condition, within 30 days
Bottles & accessories, unopened, within 30 days
Anything faulty — anytime under the 2-year warranty
Wrong item delivered — we collect and replace same-day
We can't take back
CO₂ cylinders — these are swapped, never returned
Machines damaged by misuse or improper cleaning

Cylinders never go to waste — every empty goes back into the refill loop. See our sustainability promise.

Need a hand with an order?